Canada Lands Company Limited and all of its subsidiaries (collectively, the “Company”) are committed to providing a barrier-free environment for our clients/customers, patients, students, employees, job applicants, suppliers, visitors, and other stakeholders who enter our premises in Ontario, and access our information in Ontario. With respect to our operations and offices in Ontario, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), Customer Service Standard, and the Integrated Accessibility Standards Regulation for Information and Communications, Employment, and Transportation, and eventually, for the Built Environment.
Approximately 1.8 million Ontarians lives with a disability, and as the population grows older, this number will also increase. The Company has made a commitment to accessibility for everyone who uses our services in Ontario because this makes good business sense, and it is also a legal obligation. The Company has an important responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance with accessibility legislation by incorporating policies, procedures, equipment requirements, training for employees, and best practices. We will review these policies and practices on a regular basis. Our commitment to making our organization accessible to everyone in Ontario includes the integration of accessibility legislation with our policies, procedures, programs, and training.
With respect to our operations and offices in Ontario, we are committed to reviewing and incorporating the following information with our employees:
• Legislation regarding the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.
• Customer service standards.
• Integrated Accessibility Standards for Information and Communications, Employment, and Transportation.
• Accessible employment practices such as recruitment, assessment, and selection.
• Developing emergency response plans and individual workplace accommodation plans for employees with disabilities.
• Accessible communication supports and information formats (both digital and non-digital).
• Communicating with people with various forms of disabilities.
• Accessible websites and web content.
• Assistive devices, mobility aids, service animals and support persons.
• Transportation vehicles and equipment requirements.
• Notices of service disruptions (temporary or long-term).
• Relevant policies and procedures regarding accessibility, reporting and training procedures.
The Company realizes that providing accessible and barrier-free environments in Ontario is a shared effort. As a community, all businesses and services must work together to make accessibility happen. For more detailed information on our accessibility policies, plans, and training programs, please contact Human Resources.
The CN Tower has an important responsibility to ensure a safe, dignified, inclusive and welcoming environment for everyone. Millions of Canadians live with a disability and, as the population ages, this number will increase.
At the CN Tower, we are committed to providing a barrier-free environment for everyone who uses our services - including our guests, employees, job applicants, suppliers and other stakeholders.
We are proudly "Accessibility Certified" by the Rick Hansen Foundation, working towards a Gold certification in the future.
